Koc, Erdogan, Bandirma Onyedi Eylul University, Turkey

• Vol 6, No 3 (2017) - Management, Marketing and Business Administration
  THE POTENTIAL IMPLICATIONS OF INDULGENCE AND RESTRAINT ON SERVICE ENCOUNTERS IN TOURISM AND HOSPITALITY
  Abstract  PDF
• Vol 6, No 3 (2017) - Business Economics Sustainable development and Law
  DEVELOPMENT OF SCALES TO MEASURE CUSTOMERS’ WILLINGNESS TO HAVE CONTROL AND THE CONTROL OFFERED BY SERVICE BUSINESSES
  Abstract  PDF