KOC, Erdogan; AR, Aybeniz Akdeniz; AYDIN, Gulnil. THE POTENTIAL IMPLICATIONS OF INDULGENCE AND RESTRAINT ON SERVICE ENCOUNTERS IN TOURISM AND HOSPITALITY. Ecoforum Journal, [S. l.], v. 6, n. 3, 2017. Disponível em: https://ecoforumjournal.ro/index.php/eco/article/view/2502. Acesso em: 14 jan. 2026.