DERIVATION OF A MODIFIED TECHNOLOGY ACCEPTANCE MODEL FOR THE APPLICATION ON SELF-DRIVING CARS IN A CAR-SHARING-MODEL BASED ON QUALITATIVE RESEARCH

Benjamin Grab, Wiebke Geldmacher, Andreas Kompalla

Abstract


New transport modes and business models in addition to changing customer requirements admit future urban mobility. While technological advancements characterize new or adapted forms of transport modes, social changes such as the requirement for more flexibility, put forward the need for a paradigm change regarding mobility. New and adapted business models as well as the entry of new players in the mobility sector, demonstrate the possibilities of a changing mobility environment.

Acceptance on the individual side, as a major prerequisite for developing viable business models accordingly, is an internal process affected by external factors, including time. Based on these findings and the analysis of correlation of information/knowledge, a modified and three-dimensional acceptance model was designed, subdividing the process into different temporal phases.


Keywords


Acceptance model; innovation; self-driving cars; mobility; digitization

References


ournal article

Davis, F.D., Bagozzi, P., Warshaw, P. (1989). User acceptance of computer technology - a comparison of two theoretical models. Management Science, 35(8), 982–1003.

Davis, F.D., Venkatesh, V. (1996). A critical assessment of potential measurement biases in the technology acceptance model: Three experiments. In: International Journal of Human-Computer Studies, 45 (1), 19–45.

Geldmacher, W., Just, V., Kopia, J., Kompalla, A. (2017a). Development of a modified technology acceptance model for an innovative car sharing concept with self-driving cars. BASIQ International Conference. New Trends in Sustainable Business and Consumption - 2017, edited by Rodica Pamfilie, Vasile Dinu, Laurențiu Tăchiciu, Doru Pleșea, Cristinel Vasiliu, Proceedings of BASIQ, Vol. 01.

Geldmacher, W.; Marquardt, K.; Just, V.; Golowko, N. (2017b). A comparative study on technology acceptance models and the application to non-existent innovations. IBIMA - Vision 2020: Sustainable Economic development, Innovation Management, and Global Growth, Madrid, Spain, 08/11-09/11/2017, pp. 56-67.

Geldmacher, W.; Just, V.; Kirschner, K.; Buchmüller, M.; Marquardt, K. (2017c). The correlation of information and knowledge in regard to the acceptance level and their implication on self-driving cars in Germany, Ecoforum, Vol. 6, Issue 3.

Gibert, M. G. (2004). The Meaning of Technology. Selected Readings from American Sources.

Schlag, B. (1997). Road pricing-Maßnahmen und ihre Akzeptanz. Fortschritte der Verkehrspsychologie. 36. BDP-Kongreß für Verkehrspsychologie. Bonn: Deutscher Psychologen Verlag, S. 217–224.

Venkatesh, V., Morris, M.G., Davis, F.D. and Gordon, B. (2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly 23(3), pp.425–478.

Venkatesh, V., Bala, H. (2008). Technology Acceptance Model 3 and a Research Agenda on Interventions. Decision Sciences 39. Vol. 2, pp. 273–315.

Venkatesh, V., Thong, J. Y. L., Xu, X. (2012). Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology

Book and book chapters

Arnold, C., & Klee, C. (2015). Akzeptanz von Produktinnovationen. Eine Einführung. Wiesbaden: Springer Fachmedien.

Degenhardt, W. (1986). Akzeptanzforschung zu Bildschirmtext. Methoden und Ergebnisse. München: Reinhard Fischer.

Fishbein, M., & Ajzen, I. (1975). Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Reading. MA: Addison-Wesley.

Fitzgerald, M., & Arnott, D. (2000). Marketing Communications Classics: An International Collection of Classic and Contemporary Papers. Business Press. Available at: https://books.google.de/books?id=D87AXudMvFwC. Accessed 16 June 2016.

Jockisch, M. (2010). Das Technologieakzeptanzmodell. Das ist gar kein Modell, Bandow/Holzmüller. Wiesbaden: Springer.

Kollmann, T. (1998). Akzeptanz innovativer Nutzungsgüter und Nutzungssysteme Konsequenzen für die Einführung von Telekommunikations- und Multimediasystemen. Wiesbaden: Springer.

Koschnick, W.J. (1983). Standard Dictionary of Advertising, Mass Media and Marketing/Standard Worterbuch Für Werbung, Massenmedien und Marketing: English-German/Englisch-Deutsch. W. de Gruyter. Available at: https://books.google. de/books?id=taeCA9_Hl2IC.Accessed 17 June 2016.

Lewis, E.S.E. (1903). Catch-Line and Argument. The Book-Keeper. Vol. 15. February 1903.

Lucke, D. (1995). Akzeptanz. Legitimität in der "Abstimmungsgesellschaft". Wiesbaden: Springer Fachmedien.

Rogers, E. M. (1962). Diffusion of innovations. New York: Free Press of Glencoe.

Schnobrich, S., Barz, M. (2013). Die Business AG — Aktiengesellschaft für den Mittelstand: Ein Praxisleitfaden zur Kleinen AG, Springer.

Walker, R. (2014). Strategic Management Communication for Leaders, Cengage Learning. Available at: https://books.google.de/books?id=YMQTCgAAQBAJ .Accessed 17 June 2016.

On-line documents

Forbes (Ed.) (2011). Five Dangerous Lessons to Learn From Steve Jobs. https://www.forbes.com/sites/chunkamui/2011/10/17/five-dangerous-lessons-to-learn-from-steve-jobs/#70adaf093a95. Accessed 23 February 2018.

Springer Gabler Verlag (Ed.) (n.d.): Gabler Wirtschaftslexikon. Stichwort: Information. Available at: http://wirtschaftslexikon.gabler.de/Definition/ information.html. Accessed 15 July 2017.


Full Text: PDF

Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.