Moving towards an inclusive organization: the link between gender-focused human resources policies and organizational performance through organizational identity and image

Abstract

This research investigates the link between gender-focused human resources (HR) policies and organizational performance, considering the mediating roles of organizational identity and image. Cross-sectional data were collected from 151 mid-level managers in commercial banks located in Delta State, Nigeria. Data analysis and hypothesis testing were conducted using the partial least squares (PLS) method. Results indicate that gender-focused HR policies have positive and significant impact organizational performance, with this effect mediated by organizational identity and image, both independently and sequentially. The study concluded that the link between gender-focused HR policies and organizational performance is shaped by the interplay between organizational identity and image. Practical recommendations were provided to strengthen these linkages and enhance organizational performance.