Enhancing Learner Satisfaction and Experience in Blended Learning through Technology Integration

Abstract

The purpose of this paper is to investigate the determinants of learning satisfaction using Learning Management Systems in blended learning environments. The study uses structural equation modeling (SEM) to analyze data gathered from 375 students from the Faculty of Economy, University of Tirana. We have used a survey to explore key factors influencing learner satisfaction. The purpose of the study is to improve blended learning strategies by emphasizing the importance of technology-driven enhancements to elevate learner satisfaction and experiences. The findings highlight the critical role of system functionality, content quality, and interactivity in shaping learners’ expectations and enhancing overall satisfaction. These insights provide valuable implications for institutions and educators aiming to optimize the design and implementation of blended learning systems.